Privacy Policy
Effective Date: February 5, 2026
Affordable Home services (Roof Savers) (“Company,” “we,” “us,” or “our”) takes the security and privacy of your personal information seriously. We do not sell, rent, or trade your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use www.roofsaver614.com (the “Website”), contact us, request an estimate, schedule an appointment, or otherwise communicate with us.
By using the website or our services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or our services after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, please contact us at 614-245-5232.
What Information Do We Collect?
We collect information that you voluntarily provide to us when you interact with our website or services. The information we collect depends on how you use the website and may include:
- Name
- Phone number
- Email address
- Property or service address
- Information about your roofing or home improvement needs
- Details submitted through contact, estimate, or service-request forms
- Appointment and scheduling information
- Communications you have with us by phone, text, email, or through the website
- Any other information you voluntarily provide to us
We collect only information that is reasonably necessary to respond to your inquiries, provide requested services, communicate with you, and operate our business.
How Do We Use Your Information?
We may use the information we collect to:
- Respond to inquiries and requests for information
- Schedule inspections, appointments, estimates, and services
- Provide roofing and home exterior services
- Prepare estimates and communicate project information
- Contact you regarding appointments, estimates, projects, and service requests
- Provide customer support
- Send service-related communications
- Respond to text messages and other communications from you
- Improve our website, services, and customer experience
- Maintain business and service records
- Prevent fraud, misuse, or unauthorized access
- Comply with applicable laws and legal obligations
- Send promotional or marketing communications when permitted and where you have provided the appropriate consent
Anonymous and Automatically Collected Information
When you visit our website, certain information may be collected automatically. This information may include your IP address, browser type, device information, operating system, referring website, pages visited, approximate geographic information, and information about how you interact with the website.
This information generally does not directly identify you and may be used to understand website traffic, troubleshoot technical issues, improve website performance, and improve our services and online experience.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and support website performance and analytics.
Cookies are small data files stored on your device by your web browser. Depending on your browser and device settings, you may be able to disable or manage cookies. Disabling cookies may affect certain website functionality.
Third-party services used on or in connection with the Website may also use cookies or similar technologies subject to their own privacy policies.
Information From Third Parties
We may receive information from third-party service providers or other sources that help us operate our business, communicate with customers, manage inquiries, or provide our services.
We may use information obtained from these sources to respond to inquiries, maintain accurate records, provide requested services, and improve our customer communications.
How Do We Share Your Information?
We do not sell or rent your personal information.
We may share personal information when reasonably necessary to operate our business and provide services to you, including with:
- Service providers and vendors that assist us with website hosting, communications, customer support, scheduling, marketing, technology, or other business functions
- Contractors, subcontractors, or other service professionals involved in providing requested services
- Payment or transaction service providers, where applicable
- Government authorities, courts, or law enforcement when required by law or when necessary to protect our legal rights
- Other parties when you have provided consent or when disclosure is otherwise permitted by applicable law
Service providers and subcontractors who receive personal information from us are expected to use that information only as necessary to provide services to us or to perform services on our behalf.
SMS/MMS and Mobile Messaging Privacy
If you opt in to receive SMS/MMS messages from us, we may use your phone number and related information to send messages concerning:
- Appointment scheduling and reminders
- Estimates and inspections
- Roofing and home improvement projects
- Service updates and notifications
- Customer support
- Promotional or marketing messages, if you separately opt in to receive them
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers (“subcontractors”) that help us operate our business, including customer support and communications platforms. These providers may use your information only as necessary to provide services to us.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Message and data rates may apply.
Reply STOP to cancel SMS/MMS messages at any time.
Reply
HELP
for help or contact us at
614-245-5232.
Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are under 13, please do not submit personal information through our Website without the involvement and permission of a parent or legal guardian.
If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information as required by applicable law.
Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or through our website.
How Long Do We Keep Your Information?
We retain personal information for as long as reasonably necessary to provide our services, maintain business and customer records, fulfill the purposes described in this Privacy Policy, resolve disputes, comply with legal obligations, and enforce our agreements.
The specific retention period may vary depending on the type of information and the reason it was collected.
Your Choices and Opt-Out Rights
You may contact us to request information about the personal information we maintain about you or to request correction of inaccurate information, subject to applicable law.
You may also opt out of promotional email communications by following the unsubscribe instructions included in those messages.
For SMS/MMS communications:
Reply STOP to cancel at any time.
Reply HELP for assistance.
Please note that opting out of promotional communications does not necessarily prevent us from sending transactional or service-related communications that are necessary to provide services you have requested.
Changes to This Privacy Policy
We may modify this Privacy Policy as our website, services, business practices, or applicable laws change.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy and post the revised version on the website.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:
Affordable Home services (Roof Savers)
1226 Parsons Ave Columbus, OH, 43206